Opportunity
Amid the challenges of COVID and approaching its 25th anniversary, C.A.S.E. sought a fresh strategic direction.
Process
Onward conducted a thorough discovery, analyzing hundreds of documents across finance, HR, and operations, supplemented by over 35 interviews with staff, stakeholders, and partners. Using the McKinsey Seven-S framework, they assessed organizational health and gathered insights through a confidential all-staff survey. The findings were presented to the board, in a day-long guided strategic retreat.
Impact
Onward led a dynamic board discussion, merging extensive information, diverse ideas, and varied opinions. This rigorous exchange steered the board toward a bold new direction, transforming C.A.S.E. into a national teaching clinic for adoption-competent practice and workforce development.